Sales Terms and Conditions

These Terms govern the use of Oriente Sport and any other Agreement or legal relationship with the Owner in a binding manner. Capitalized terms are defined in the specific section of this document.

The User is kindly asked to read this document carefully.

Oriente Sport is a service provided by:
Oriente Sport S.a.s.
Via Guerrieri 15
42015 Correggio (RE)
Italy
Tax Code and VAT Number 00564920353

Owner’s email address: info@orientesport.it

Good to know

Please note that certain provisions of these Terms may apply only to specific categories of Users. In particular, some provisions may apply exclusively to Consumers or exclusively to Users acting in a non-Consumer capacity. Such limitations are always explicitly stated in the relevant clauses. Where no such specification is provided, the provisions apply to all Users.
The right of withdrawal applies only to European Consumers.

Conditions of Use

Unless otherwise specified, the conditions of use of Oriente Sport set out in this section apply generally. Additional terms of use or access applicable in specific situations are expressly indicated in this document. By using Oriente Sport, the User declares that they meet the following requirements:
  • There are no restrictions on Users based on whether they are Consumers or Business Users.

Registration

To use the Service, the User may open an account by providing all required data and information in a complete and truthful manner.
The Service may also be used without registering or creating an account; however, in such cases, certain features may not be available.
Users are responsible for safeguarding their login credentials and maintaining their confidentiality. To this end, Users must choose a password that meets the highest level of security available on Oriente Sport.
By creating an account, the User agrees to be fully responsible for all activities performed using their login credentials.
Users must promptly and clearly notify the Owner, using the contact details provided in this document, if they believe that their personal information — such as their User account, login credentials, or other personal data — has been compromised, unlawfully disclosed, or stolen.

Account Termination

The User is free to close their account and stop using the Service at any time by following this procedure:

  • Contacting the Owner using the contact details provided in this document.

Account Suspension and Deletion

The Owner reserves the right to suspend or delete a User’s account at any time, at their sole discretion and without notice, if the account is deemed inappropriate, offensive, or in violation of these Terms.

The suspension or deletion of the account does not entitle the User to any compensation, refund, or indemnity.

The suspension or deletion of an account due to reasons attributable to the User does not exempt the User from paying any applicable fees or charges.

Content on Oriente Sport

Unless otherwise specified or clearly recognizable, all content available on Oriente Sport is the property of, or provided by, the Owner or its licensors.
The Owner takes the utmost care to ensure that the content available on Oriente Sport does not violate applicable laws or the rights of third parties. However, it is not always possible to achieve such a result.
In such cases, without prejudice to any legally enforceable rights and claims, Users are kindly asked to address any related complaints to the contact details provided in this document.

Rights to Content on Oriente Sport

The Owner holds and expressly reserves all intellectual property rights over the aforementioned content.

Users are not authorized to use the content in any way other than what is necessary or implicit for the proper use of the Service.

In particular, but without limitation, Users are prohibited from copying, downloading, sharing beyond the limits specified below, modifying, translating, processing, publishing, transmitting, selling, sublicensing, transforming, transferring or assigning to third parties, or creating derivative works from the content available on Oriente Sport; nor may they allow third parties to engage in such activities through their User account or device, even without their knowledge.

Where expressly stated on Oriente Sport, the User is permitted to download, copy, and/or share certain content available on Oriente Sport exclusively for personal and non-commercial purposes, provided that authorship is properly attributed and any other relevant conditions required by the Owner are respected.

Any limitations or exclusions provided under applicable copyright law remain unaffected.

Access to External Resources

Through Oriente Sport, Users may have access to resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content or availability.

The conditions applicable to resources provided by third parties, including any applicable rights grants over content, are determined by those third parties and governed by their respective terms and conditions or, in their absence, by applicable law.

Permitted Use

Oriente Sport and the Service may only be used for the purposes for which they are offered, in accordance with these Terms and applicable law.
It is the sole responsibility of the User to ensure that their use of Oriente Sport and/or the Service does not violate any laws, regulations, or third-party rights.
Therefore, the Owner reserves the right to take any appropriate measures to protect its legitimate interests, including, but not limited to, denying the User access to Oriente Sport or the Service, terminating contracts, and reporting any unlawful or censurable activities carried out through Oriente Sport or the Service to the competent authorities — such as judicial or administrative authorities — whenever the User engages in or is suspected of engaging in:

  • violations of laws, regulations, and/or these Terms;
  • infringements of third-party rights;
  • acts that may seriously prejudice the legitimate interests of the Owner;
  • offenses against the Owner or any third party.

Terms and Conditions of Sale

Paid Products

Some of the Products offered on Oriente Sport as part of the service are paid.

The fees, duration, and terms applicable to the sale of such Products are described below and in the respective sections of Oriente Sport.

Product Description

Prices, descriptions, and availability of Products are specified in the respective sections of Oriente Sport and are subject to change without prior notice.

Although Products on Oriente Sport are presented with the highest technically achievable accuracy, their representation on Oriente Sport by any means (including, where applicable, graphics, images, colors, and sounds) is intended solely as a reference and does not constitute any warranty regarding the characteristics of the purchased Product.

The features of the selected Product will be specified during the purchase process.

Purchase Procedure

Each stage, from selecting the product to submitting the order, is part of the purchase procedure.

The purchase procedure includes the following steps:

  • Users are kindly requested to select the desired Product and verify their purchase choice.
  • After reviewing the information displayed during the purchase selection, Users may place the order by submitting it.

Order Submission

Order submission by the User entails the following:

  • The submission of the order by the User constitutes the conclusion of the contract and creates an obligation on the part of the User to pay the price, taxes, and any additional fees and charges, as specified on the order page.
  • If the purchased Product requires an action by the User, such as providing information or personal data, specifications, or special requests, the submission of the order also imposes on the User the obligation to cooperate accordingly.
  • Once the order is submitted, the User will receive a confirmation of order receipt.

All notifications related to the purchase procedure described above will be sent to the email address provided by the User for this purpose.

Prices

During the purchase procedure and prior to submitting the order, Users are duly informed of all fees, taxes, and costs (including any shipping charges) that will be charged to them.

Prices on Oriente Sport:

  • Depending on the section the User is viewing, prices either include all applicable fees, taxes, and costs or are shown excluding applicable fees, taxes, and costs.

Payment Methods

Details regarding the accepted payment methods are provided during the purchase procedure.
Some payment methods are subject to additional conditions or may incur extra fees. Detailed information is available in the relevant section of Oriente Sport.

All payments are managed independently by third-party services. Therefore, Oriente Sport does not collect payment data — such as credit card numbers — but receives a notification once the payment has been successfully completed. For more information on the processing of personal data and related rights, the User may refer to Oriente Sport’s privacy policy.
If a payment made via one of the available methods fails or is declined by the payment service provider, the Owner is not obligated to fulfill the order. In the event of unsuccessful payment, the Owner reserves the right to claim reimbursement from the User for any related expenses or damages.

Retention of Title

Until the Owner receives full payment of the purchase price, the User does not acquire ownership of the ordered Products.

Delivery

Deliveries are made to the address provided by the User and according to the methods indicated in the order summary.

At the time of delivery, Users are required to check the contents of the package and promptly report any anomalies to the contact details provided in this document or as described in the delivery note. Users may refuse to accept the package if it is visibly damaged.

Delivery may take place in the countries or territories specified in the relevant section of Oriente Sport.
Delivery times are indicated on Oriente Sport or during the purchase procedure.

Failed Delivery

The Owner shall not be liable for any delivery errors resulting from inaccuracies or omissions made by the User when completing the purchase order, nor for any damage or delays occurring after delivery to a courier appointed by the User and not proposed or approved by the Owner.
If the goods are not delivered or collected at the agreed time or within the specified deadline, they will be returned to the Owner, who will contact the User to arrange a second delivery attempt or agree on further measures.
Unless otherwise specified, any delivery attempts starting from the second will be at the User’s expense.

Provision of Personal Data

To access or receive some of the Products provided through Oriente Sport as part of the Service, Users may be required to provide their personal data as indicated on Oriente Sport.

User Rights

Right of Withdrawal

Unless an exception applies, the User may exercise the right to withdraw from the contract within the specified period (usually 14 days) for any reason and without justification. More information about the right of withdrawal can be found in this section.

Warranties

Legal Warranty of Product Conformity under European Union Law

Under European law, the seller guarantees the conformity of goods sold to Consumers for a minimum period of 2 years from the date of delivery.
Where Users act as European Consumers, the legal warranty of conformity applies to the items available on Oriente Sport in accordance with the laws of the country where they habitually reside.
The national laws of that country may grant Users broader rights.
Consumers who do not qualify as European Consumers may have warranty rights pursuant to the laws of the country where they habitually reside.

Limitation of Liability and Indemnity

Unless otherwise specified or agreed with the Users, the Owner’s liability for damages arising from the performance of the Agreement shall be excluded, limited, and/or reduced to the fullest extent permitted by applicable law.

Indemnity

The User agrees to indemnify and hold harmless the Owner and its subsidiaries, affiliates, officers, agents, co-brand holders, partners, and employees to the fullest extent permitted by law from any claim or demand—including, without limitation, legal fees and expenses—made by third parties arising out of or in connection with conduct that violates these Terms, third-party rights, or applicable law, committed in connection with the use of the Service and attributable to the User, its affiliates, officers, agents, co-brand holders, partners, and employees, whether due to fault or negligence.
The foregoing also applies to any claim brought by third parties (including, but not limited to, the Owner’s customers) against the Owner in relation to Digital Products provided by the User, such as claims concerning conformity.

Limitation of Liability for User Activities on Oriente Sport

Unless otherwise specified and without prejudice to applicable legal provisions, any claim for damages against the Owner (or any natural or legal person acting on its behalf) is excluded.
The foregoing does not limit the Owner’s liability for death, personal injury or harm to physical or mental integrity, damages resulting from the breach of essential contractual obligations—such as obligations strictly necessary to achieve the purpose of the contract—and/or damages caused by intentional misconduct or gross negligence, provided that the User’s use of Oriente Sport was appropriate and proper.
Except where damages have been caused by intentional misconduct or gross negligence, or affect life and/or personal, physical, or mental integrity, the Owner’s liability is limited to typical damages for the type of contract and those foreseeable at the time of conclusion.

General Provisions

No Implied Waiver

The Owner’s failure to exercise any legal rights or claims arising under these Terms shall not constitute a waiver of such rights or claims. No waiver shall be deemed final or binding with respect to any specific right or any other rights.

Service Interruption

To ensure the best possible level of service, the Owner reserves the right to interrupt the Service for maintenance purposes, system updates, or any other changes, providing Users with appropriate notice.
Within the limits permitted by law, the Owner reserves the right to suspend or permanently discontinue the Service. In the event of Service discontinuation, the Owner will make reasonable efforts to allow Users to extract their personal data and information and will respect Users’ rights related to the continued use of the product and/or compensation, in accordance with applicable legal provisions.
Furthermore, the Service may be unavailable due to causes beyond the Owner’s reasonable control, such as force majeure events (e.g., infrastructure failures, blackouts, etc.).

Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell, or exploit Oriente Sport or the Service, in whole or in part, without the prior written consent of the Owner, either expressly given directly or through a legitimate reseller program.

Privacy policy

Information about the processing of personal data is contained in Oriente Sport’s privacy policy.

Intellectual Property

Without prejudice to any more specific provisions contained in the Terms, all intellectual and industrial property rights, including but not limited to copyrights, trademarks, patents, and designs related to Oriente Sport, are exclusively owned by the Owner or its licensors and are protected under applicable intellectual property laws and international treaties.
All trademarks—whether word marks or logos—and any other distinctive signs, trade names, service marks, illustrations, images, or logos appearing in connection with Oriente Sport are and remain the exclusive property of the Owner or its licensors and are protected under applicable intellectual property laws and international treaties.

Changes to the Terms

he Owner reserves the right to modify the Terms at any time. In such cases, the Owner will provide appropriate notice of the changes to the Users.
The changes will take effect in the relationship with the User only from the moment communicated to the User.
Continued use of the Service implies the User’s acceptance of the updated Terms. If the User does not wish to accept the changes, they must cease using the Service and may terminate the Agreement.
The previous version shall continue to govern the relationship until the User accepts the changes. This version can be requested from the Owner.
If required by law, the Owner will notify Users in advance of the effective date of the modified Terms.

Assignment of the Contract

The Owner reserves the right to transfer, assign, dispose of, novate, or subcontract all or part of the rights and obligations under these Terms, with due regard to the legitimate interests of the Users.

The provisions relating to amendments to these Terms shall apply.

The User is not authorized to assign or transfer their rights and obligations under these Terms without the prior written consent of the Owner.

Contacts

All communications related to the use of Oriente Sport must be sent to the contact details specified in this document.

Severability Clause

If any provision of these Terms is or becomes invalid or unenforceable under applicable law, the invalidity or unenforceability of that provision shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.

European Users

If any provision of these Terms is or becomes null, invalid, or unenforceable, the parties shall endeavor to amicably agree on a valid and effective provision to replace the null, invalid, or unenforceable provision.
In the event that no agreement is reached within the aforementioned terms, if permitted or required by applicable law, the null, invalid, or unenforceable provision shall be replaced by the applicable legal provisions.

Without prejudice to the foregoing, the nullity, invalidity, or unenforceability of a specific provision of these Terms shall not result in the nullity of the entire Agreement, unless the null, invalid, or unenforceable provisions within the Agreement are essential or of such importance that the parties would not have entered into the contract had they known that the provision would be invalid, or in cases where the remaining provisions would impose an excessive and unacceptable burden on one of the parties.

Applicable Law

These Terms are governed by the law of the jurisdiction where the Owner is established, as specified in the relevant section of this document, without regard to conflict of law principles.

Prevalence of National Law

However, notwithstanding the foregoing, if the law of the country where the User is located provides a higher level of consumer protection, such higher level of protection shall prevail.
Exception for Consumers in Switzerland
If the User acts as a Consumer in Switzerland, Swiss law shall apply.

Jurisdiction

Exclusive jurisdiction to hear any dispute arising out of or in connection with the Terms shall lie with the court of the place where the Owner is established, as specified in the relevant section of this document.
Exception for Consumers in Europe:
The foregoing does not apply to Users acting as European Consumers or Consumers located in the United Kingdom, Switzerland, Norway, or Iceland.

Dispute Resolution

Amicable Settlement of Disputes

Users may report any disputes to the Owner, who will seek to resolve them amicably.
While preserving Users’ right to take legal action, in case of disputes related to the use of Oriente Sport or the Service, Users are encouraged to contact the Owner using the contact details provided in this document.
Users may submit a complaint to the Owner’s email address indicated in this document, including a brief description and, if applicable, the details of the relevant order, purchase, or account.
The Owner will respond to the request without undue delay and within 2 days of its receipt.

Consumer Dispute Resolution Platform

The European Commission has established an online platform for alternative dispute resolution to facilitate the out-of-court settlement of disputes relating to or arising from online sales and service contracts.
Accordingly, any European Consumer or Consumer residing in Norway, Iceland, or Liechtenstein may use this platform to resolve disputes arising from contracts concluded online. The platform is available here.

Definitions and Legal References

Oriente Sport (or this Application)
The system that enables the provision of the Service.

Agreement
Any legally binding or contractual relationship between the Owner and the User governed by the Terms.

Business User
Any User who does not fall under the definition of Consumer.

Digital Product
A Product that consists of:

  • content created and delivered in digital format; and/or
  • a service that enables the creation, transformation, storage, or access of data in digital format, or the sharing of, or any other interaction with, digital data uploaded or created by the User or by any other User of Oriente Sport.

European (or Europe)
Applies when the User, regardless of their nationality, is located in the European Union.

Owner (or We)
Refers to the natural or legal person who provides Oriente Sport and/or offers the Service to Users.

Product
A good or service available through Oriente Sport, such as a physical good, digital files, software, booking services, etc., and any other type of product separately defined in this document, such as Digital Product.

Service
The service offered through Oriente Sport as described in the Terms and on Oriente Sport.

Terms
All conditions applicable to the use of Oriente Sport and/or the provision of the Service, as described in this document and in any other related document or agreement, in their most up-to-date version.

United Kingdom (or UK)
Applies when the User, regardless of their nationality, is located in the United Kingdom.

User (or You)
Refers to any natural person who uses Oriente Sport.

Consumer
Any User who is considered a Consumer under the applicable law.

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